Windows 7 Support FAQ

As of January 14, 2020, Microsoft ended support for Windows 7. This was done to focus Microsoft’s commitment to maintaining support for newer technologies.

What does this mean?

The IT department wants to inform all current users of Windows 7 devices that IT will no longer support these devices after June 2nd, 2021.

Staff members needing assistance swapping out their Windows 7 device for a newer device must contact the IT department before June 2nd, 2021 to receive help with transferring their data to the new machine.

Support for Windows 7 devices by Microsoft ended on January 14th, 2020. These devices do not receive security updates or patches, are incompatible with multi-factor authentication, and constitute a severe security risk.
Windows 7 devices will be prevented from using TPS network services after June 11th, 2021.
How do I know if I’m on a Windows 7 or Windows 10 device? Click this link for instructions.

If you have any questions, please visit the IT support portal at support.tulsaschools.org

What should you do?

If you have a device on windows 7, (check this list to see if your device is supported).

Here: Device Lifecycle

If your device is still supported, you will need to submit a ticket to get your device upgraded to Windows 10.

Moving programs

You should still be able to use programs on Windows 10 that you were previously using on Windows 7.
In Windows 10 you will have access to Company Portal through which you can install and use applications approved by the district.
If you have any issues with software or cannot find software you need, you can submit a ticket to receive assistance with that.

Microsoft Office

Moving to Windows 10 will allow you to use the most up-to-date version of Microsoft Office, Office 365.

Internet Explorer

Internet explorer is still accessible in Windows 10. Along with this Microsoft also has Microsoft Edge preinstalled with similar compatibility to Internet Explorer.

Security Updates

Security updates are very important to keep you and your devices safe in the ever-evolving digital landscape. This means that if you are still using Windows 7, your devices are more susceptible to viruses and other digital threats.