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Windows 7 Support FAQ

Modified on: Fri, Jul 16 2021 5:04 PM

As of January 14, 2020, Microsoft ended support for Windows 7. This was done to focus Microsoft’s commitment to maintaining support for newer technologies.

 

What does this mean?


  • The IT department wants to inform all current users of Windows 7 devices that IT will no longer support these devices after June 2nd, 2021.


  • Staff members needing assistance swapping out their Windows 7 device for a newer device must contact the IT department before June 2nd, 2021 to receive help with transferring their data to the new machine.


  • Support for Windows 7 devices by Microsoft ended on January 14th, 2020. These devices do not receive security updates or patches, are incompatible with multi-factor authentication, and constitute a severe security risk.
  • Windows 7 devices will be prevented from using TPS network services after June 11th, 2021.
  • How do I know if I’m on a Windows 7 or Windows 10 device? Click this link for instructions.




What should you do?


  • If you have a device on windows 7, (check this list to see if your device is supported).
  • If your device is still supported, you will need to submit a ticket to get your device upgraded to Windows 10.



Moving programs


  • You should still be able to use programs on Windows 10 that you were previously using on Windows 7.
  • In Windows 10 you will have access to Company Portal through which you can install and use applications approved by the district.
  • If you have any issues with software or cannot find software you need, you can submit a ticket to receive assistance with that.



Microsoft Office


  • Moving to Windows 10 will allow you to use the most up-to-date version of Microsoft Office, Office 365.



Internet Explorer


  • Internet explorer is still accessible in Windows 10. Along with this Microsoft also has Microsoft Edge preinstalled with similar compatibility to Internet Explorer.



Security Updates


  • Security updates are very important to keep you and your devices safe in the ever-evolving digital landscape. This means that if you are still using Windows 7, your devices are more susceptible to viruses and other digital threats.
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